Information we collect
There are three general categories of information we collect.
Information you give to us
We ask for and collect the following personal information about you when providing you the services you have requested. This information is necessary for the adequate performance of the contract between you and us to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Contact details. When you first contact us, register your interest for a specific service or begin filling an online application form, we require certain information such as your first name, last name, email address and telephone number.
Service related information. Depending on the requested service we may require additional information that is necessary for us to be able to provide your request. This may include information such as, home address and further contact details.
Payment information. To purchase our services, we require you to provide certain financial information like your debit or credit card information and billing address in order to facilitate the processing of payment.
Communication with St Mary’s Community Hall. When you communicate with us, we collect information about your communication and any information you chose to provide.
Information we collect automatically
When you visit our website or register interest in one of our services and/or purchase one of our services, we automatically collect information, including personal information. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve our services.
We collect information about our interactions with our website such as the pages or content you view, or the actions you may take.
Log data and device information. We automatically collect log data and device information when you access our web site, even if you have not entered any details. That information includes, among other things, details of how you have accessed our website, IP address, access dates and times, hardware and software information, device information, unique identifiers, crash data, cookie data and the pages you have viewed or engaged with before or after using our website.
Payment transaction information. St Mary’s Community Hall collects information related to your payment transactions, including payment instrument used, date and time, payment amount, payment instrument expiration date and billing address and other related transaction details. This information is necessary for the adequate performance of the contract between us.
How we use the information collected for payment processing
Enable you to make payments for your required service
Detect and prevent fraud, abuse, security incidents and other harmful activity
Conduct security investigations and risk assessments
Conduct checks against databases and other information sources
Comply with our legal obligations (such as anti-money laundering regulations)
Enforce terms and conditions
The data controller processes this information given its legitimate interest in improving the payment services and its user experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.
Information we collect for third parties
St Mary’s Community Hall may collect information, including personal information, that others provide about you, or obtain information for other sources and combine that with the information we collect. We do not control, supervise, or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
The extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and /or partners and combine it with information we have about you.
Conducting of Checks
Checks against data bases and other information sources, to the extent permitted by applicable laws and with your consent where required.
Comply with our legal obligations
Resolve ant disputes with any of our customers and enforce our agreements with third parties
Enforce our terms and conditions and other policies
In connection with our activities above, we may conduct profiling based on your interactions with St Mary’s Community Hall, your personal information and other content you submit to St Mary’s Community Hall and information obtained from third parties
We process this information given our legitimate interest in protection the services provided by St Mary’s Community Hall, to measure the adequate performance of our contract with you, and to comply with applicable laws.
Advertising and Marketing
We provide, personalise, measure, and improve our advertising and marketing and may:
Send you promotional messages, marketing, advertising, and other information that may of interest to you based on your preferences and social media advertising through social media platforms such as Facebook, Google or any other similar platform.
Personalise, measure and improve our advertising
Administer referral programs, rewards, surveys, sweepstakes, contests or or other promotional activities or events sponsored or managed by St Mary’s Community Hall or its third party partners
Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with St Mary’s Community Hall, information obtained from third parties) to send your promotional messages, marketing, advertising and other information that we think may be of interest to you.
We may request from you, pictures or other media that may assist us in promoting or advertising our interests, no pictures or media will be used with your written consent.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you. You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing material.
Sharing and disclosure
Compliance with law, responding to legal requests, preventing harm, and protecting our rights.
St Mary’s Community Hall may disclose your information, including personal information, to courts, law enforcement or government agencies, or authorised third parties, if and to the extent we are required or permitted to do so by law, or such disclosure is reasonably necessary to;
Comply with our legal obligations
To comply with legal process and to respond to claims asserted against St Mary’s Community Hall
To respond to verified requests relating to criminal investigations or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability
Enforce or administer our terms and conditions or
To protect the rights, property or personal safety of St Mary’s Community Hall, its Trustees, its customers, or members of the public.
Where appropriate we may notify customers about legal requests unless.
Providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or
We believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon St Mary’s Community Hall property, its customers, and our associated websites. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that customer about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
St Mary’s Community Hall uses a variety of third-party service providers to help us provide our services. These services providers may be located inside or outside of the European Economic area (EEA)
Service providers may help us
Verify your identity or authenticate your identification documents
Check information against public databases
Conduct background or police checks, fraud prevention and risk assessments
Perform product development, maintenance and debugging
Allow provision of our services through third party platforms and software tools
St Mary’s Community Hall will need to share your information, including personal information, to ensure the adequate performance of our contract with you.
Social media platforms
Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and share it with social media platforms, such as Facebook, Google or other such platforms, to generate leads, drive traffic to our website or otherwise promote our products and services. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of interest to you
The social media platforms with which we may share your personal data are not controlled or supervised by St Mary’s Community Hall. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such providers.
Please note you may at times ask St Mary’s Community Hall to cease processing your data for these direct marketing purposes by sending an email to email@example.com
We may also share aggregated information and other anonymised information for regulatory compliance, industry and marketing advertising and other business purposes.
You may contact us at any time by sending an email to firstname.lastname@example.org
We may ask you to verify your identity before taking action on your request.
Managing your information
You may request us to update some of your information by contacting us. You are responsible for keeping your personal information up to date.
You have the right to ask us to correct information that me be incomplete or inaccurate.
We will only retain your personal information as long as it is necessary for the performance of the contract between us and to comply with our legal obligations. If you no longer want us to provide services to you, you can request, that we erase your personal information.
We may retain information as long as our legitimate business interests, such as fraud detection and prevention and enhancing safety.
You have the right to lodge a complaint about the data processing activities carried out by St Mary’s Community Hall before the competent data protection authorities. You have the right to file a complaint with the Information Commissioners Office
Changes to our policy
or write to us at
St Mary’s Community Hall